Identifying technology and digitalization as key factors that determine the maintenance of competitiveness, Vietcombank Hai Phong has continuously updated and innovated to keep up with market needs and trends. With capacity and unremitting efforts, Vietcombank Hai Phong has achieved certain achievements in digital transformation according to the Resolutions of the Party and State.
Digital transformation is the growth driver of Vietcombank
The Politburo issued Resolution No. 52-NQ/TW dated September 27, 9 on a number of guidelines and policies to proactively participate in the fourth industrial revolution, which emphasizes the urgent need to accelerate the digital transformation process.
Implementing the policy of the Politburo, the Government has issued the Action Program to implement Resolution No. 52-NQ/TW, and at the same time the Prime Minister has issued Directive 01/CT-TTg dated January 14. 1 on "Promoting the development of Vietnam's digital technology", Decision No. 2020/QD-TTg dated June 749, 3 approving the "National digital transformation program to 6, orientation to 2020".
On May 11, 05, the State Bank of Vietnam also approved the "Digital transformation plan for the Banking industry until 2021, orientation to 2025" to comprehensively innovate the management activities of the State Bank. in a modern direction, based on the effective application and exploitation of achievements of the 2030 Industrial Revolution, fully meeting the Government's criteria and indicators on digital transformation; Developing digital banking models, increasing convenience, customer experience and achieving comprehensive financial goals and sustainable development on the basis of promoting the application of new and advanced technology in management and operations and provide products and services towards automating processes and optimizing business operations.
Vietcombank soon recognized the particularly important role of digital transformation and considered it one of the Bank's important growth drivers in the future. Since 2018, Vietcombank was the first bank to hire a foreign consultant to develop a Digital Transformation strategy and this strategy is being strongly implemented. Digital products launched continuously in recent years, along with the process of strongly upgrading customer experience, are the initial results of the process of promoting the digital transformation strategy at Vietcombank.
Vietcombank Hai Phong is a pioneer in digital transformation
Implementing and concretizing Vietcombank's digital transformation strategy, Vietcombank Hai Phong is a unit with a scale among the top of the system, always trying to promote its position as the leading digital bank in Vietnam, a bird's wing. Leading the way in applying technology, increasing convenience and enhancing customer experience in the area. Vietcombank's most advanced applications with wide accessibility and accurate, safe, and easy-to-use operations have gradually covered all agencies, organizations, and businesses in Hai Phong.
Vietcombank Hai Phong communicates about digital products to FDI customers at the investment promotion workshop "Building the Future" organized by Deep C Management Co., Ltd.
Determining technology and digitalization as key factors, determining the maintenance of competitiveness, Vietcombank Hai Phong has promoted communication to bring customer transactions to digital channels such as VCB Digibiz, VCB CashUp , VCB IB@nking,…
In addition, the digital transformation work at business units and administrative units in Hai Phong is also paid attention to and actively developed by Vietcombank Hai Phong and gradually achieved the most milestones and achievements. determined. Vietcombank Hai Phong is always a pioneer in accompanying Departments, branches, branches, and administrative units in non-cash payments, actively implementing Decision No. 1813/QD-TTg dated December 28, 10. October 2021 of the Prime Minister approving the Project to develop non-cash payments in Vietnam for the period 2021-2025.
Many typical digital products
It can be affirmed that Vietcombank Hai Phong is a typical unit in bringing digital products for sale to potential customers. There are many outstanding, convenient and quickly applied products in life, bringing practical results to organizations and individuals.
Firstly, Vietcombank Hai Phong is the leading unit in implementing seaport infrastructure fee payment solutions and payment solutions for port operators in Hai Phong area.
After the COVID-19 period with many difficulties and inconveniences causing supply chain disruptions, digital transformation solutions and application of new technology in Port operators have received more attention in the city to Maintain continuous and seamless business operations.
Taking the lead in the field of digital transformation for infrastructure port operators, Vietcombank actively communicates to customers about EPORT services, helping customers and shipping lines reduce the steps of traveling, receiving documents, and managing Manual paperwork, electronic workflow, document delivery and online payment contribute to reducing time, procedures and costs for customers.
Vietcombank Hai Phong is the first banking unit to coordinate with Port infrastructure units in Hai Phong to provide multi-payment channels supporting EPORT services such as ecom payment, card payment, QR Code, POS,...
In addition, Vietcombank is also the leading organization in cooperating with the People's Committee of Hai Phong city and the Customs agency to deploy a payment system for seaport infrastructure fees and overdraft products to pay to the state budget through the Port. Customs electronic payment,...contributes to speeding up customs clearance of goods in the Hai Phong Port area.
Second, Vietcombank Hai Phong is the number 1 unit in the area in supporting tax payment and public services.
From July 28, 7, Vietcombank Hai Phong signed an agreement to coordinate State Budget collection with Hai Phong State Treasury, Hai Phong City Tax Department and Hai Phong City Customs Department. Accordingly, Vietcombank is highly appreciated for its ability to provide services and meet the requirements of the State Treasury at all levels in the area in terms of coordinating State budget collection, ensuring payment and regulation. The State Treasury's treasury administration takes place quickly, accurately, safely and effectively
Vietcombank Hai Phong and Hai Phong Port Area 3 Customs Branch signed a coordination regulation to implement the Enterprise Collection Program - a major policy in modernizing budget collection and payment by the General Department of Customs. deployment
To date, Vietcombank is the bank with the largest state budget revenue in the system of commercial banks in Vietnam, and is also the bank that has received a lot of positive feedback from users about streamlining and security in operations. the process of making payments to the state budget through digital banking applications as well as the timely support of Vietcombank Hai Phong staff when there are problems.
A new step forward in the effort of non-cash payments at administrative and public administrative units is the cooperation between Joint Stock Commercial Bank for Foreign Trade of Vietnam Hai Phong Branch and Hai Phong City Police through QR Code scanning form with procedures such as: Procedures related to issuing/changing passports of Vietnamese citizens; Apply for visas, temporary residence cards, permanent residence cards for foreigners temporarily residing in Hanoi city; Declaration of temporary residence/temporary absence for foreigners for the purposes of tourism, visiting relatives, labor, business, registration of residence management, citizen identification (CCCD); pay administrative fines.
Third, is the leading unit in providing VCB i-school tuition collection services at schools in Hai Phong city.
Recently, VCB Hai Phong has actively introduced the VCB i-school tuition collection product to school units in Hai Phong city. By September 9, Vietcombank Hai Phong had worked with most school units on using the product, of which the majority of units were in the process of installing and implementing tuition collection through Vietcombank. The Hai Phong Department of Education and Training also made timely suggestions and recommendations to Vietcombank Hai Phong to increase the user experience in the most convenient and effective way.
Fourth, Vietcombank Hai Phong is a leading unit in providing digital services to large FDI customers
Vietcombank Hai Phong is also one of the units deploying VCBCashup services to large FDI customers belonging to large corporations in the world operating in the area. With unremitting efforts, actively learning, communicating, and introducing superior digital products to potential customers, Vietcombank Hai Phong has achieved success with even the most demanding customers.
It can be seen that, in addition to the right program, strategy and strong investment in technology of Vietcombank, the actively implemented actions, specifically the units throughout the system, play a very important role. important. Vietcombank Hai Phong is a typical example in the journey of realizing the digitalization goal of the Vietcombank banking brand, gradually bringing Vietcombank's image to every individual, every unit, and every business throughout the city. Hai Phong City in particular and the country in general contribute to achieving the vision of becoming the No. 1 Bank in Vietnam, one of the 100 largest Banks in Asia, one of the 300 largest Banking and Financial Groups. best of the world.
Source: anhp.vn